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  2. Housing
  3. Council tenants

Calling to report a repair?

If you call us we will ask you to confirm who you are. Please have your National Insurance number or your tenancy account reference ready.

Repairs and maintenance

Report a repair

You can report all repairs, including gas and water, using our online form or on 01293 438111.

Report a repair

Adaptations to your home

We can help make it easier and more accessible for you to live in your council house.

Adaptations to your home

Fire safety

Fire safety information for your council house or flat.

Fire safety

Gas safety

Information about our Annual Gas Safety check and how to maintain your central heating.

Gas safety

Permissions for improvements

You need our permission to carry out alterations or improvements on your council house.

Permissions for improvements

Planned maintenance

To make sure your home is a good working order, we plan building maintenance.

Planned maintenance

Rechargeable repairs

Find out what repairs we can change you for and what is included in your rent.

Rechargeable repairs

Works within our properties

Find out how we minimise the impact of doing works in your home.

Works in our properties

Energy efficient homes

We are looking at ways to improve energy efficiency and reduce carbon emissions in council homes.

Energy efficient homes

Damp, condensation and mould

Help with preventing and tackling damp, condensation and mould in your home.

Damp, condensation and mould

ºÚÁÏÍøÕ¾ Homes stock condition survey

Between 2024 and 2027 we will be carrying out surveys on all our properties to help us to plan the programmes of work over the next few years to help us to keep your home safe, healthy and well maintained.

ºÚÁÏÍøÕ¾ Homes stock condition survey

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