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For cost of living support, visit our help with money worries page.

Calling to report a repair?

If you call us we will ask you to confirm who you are. Please have your National Insurance number or your tenancy account reference ready.

New council tenants

New build home user guides

Raj Sharma House Home User Guide (PDF, 591.94 KB)

Raj Sharma House item user guide (PDF, 5.7 MB)

257-265 Ifield Road Home User Guide (PDF, 1.02 MB)

257-265 Ifield Road Home User Guide appendices (PDF, 2.22 MB)

Forge Wood Persimmon Home User Guide - Eames and Honour Way (PDF, 1.35 MB)

Forge Wood Persimmon Home User Guide appendices (PDF, 4.51 MB)

Forge Wood Persimmon Home User Guide - Dahlia House and Peridot House (PDF, 737.61 KB)

Scott Summers Court home user guide (PDF, 875.35 KB)

Scott Summers Court home user guide appendices (PDF, 2.69 MB)

Bridgefield House Heat Network Information Leaflet (PDF, 106.71 KB)

Sycous Tenant Heat Metering Guide (PDF, 892.58 KB)

Bridgefield House rental Home User Guide (PDF, 726.9 KB)

Bridgefield House item user guide (PDF, 2.09 MB)

Bridgefield House Car Parking Policy (PDF, 193.7 KB)